Packing and Shipping Orders

To pack and ship an order, you have several options:

  • You open the packing screen via the dashboard
  • You scan the code on the printed shipping label
  • You choose the status 'packing' on the detail page of a sales order

We will assume that you have already activated the necessary shipping methods.

Packing Modes

The packing screen has two modes that you can switch between using the blue button at the top left of the screen:

  • Packing and Shipping, where the entire packaging process is completed on the packing screen. You provide the correct content (and packaging materials), enter the correct weight, choose a suitable shipping method, and attach the shipping label to the box.
  • Pre-packing on the other hand skips some of the above steps and only expects correct content & packaging materials. This allows someone else to weigh, select a shipping method, print and apply shipping labels, or automate it.

Overview of Orders to be Packed

Stoqflow will always ask you to scan the order that needs to be packed. You can also choose to display a list of orders ready to be packed.

On this overview list, you can filter orders based on various criteria such as:

  • Courier
  • Shop
  • Product

Packing and Shipping

Order Information

On the packing screen, you will receive an overview of all order details that are important for shipping. You can review the customer information and correct it if necessary, view internal notes, and clearly see if there is a preference for the shipping method.

?> Tip Additional information where the highlight feature was enabled will also be displayed clearly to the packer.

Packing Sales Order

When packing a sales order, there are several options and control points. You can choose via the order settings whether to assign the order content optionally or obligatorily to one or more packages. This can be useful when you want to know exactly what was shipped in each package. In the same settings menu, you can indicate which status you wish to give an order after printing a shipping label.

In the example below, we assume that assigning order content is optional. Our application takes care of automatically assigning all content to the first shipment. The packer only needs to pass a few control points (weight control, address control, etc.) and then create one or more shipping labels, print them, and complete the order with a swipe motion to the right.

verzendlabel

Note that on the packing screen you also have the opportunity to:

  • View the internal and delivery notes (if available)
  • Print the shipping label again
  • View attachments
  • Change the package type (pallet vs. package)
  • See or adjust the preferred courier

?> Tip Make sure your product data is up-to-date. Factors like HS code, country of origin, purchase value, and weight ensure smoother processing of your orders and additional control points during packing.

Assigning Order Content to a Package

In the example below, we show how you can distribute order content over multiple packages manually, but this can also be done using a barcode scanner (by scanning each item and assigning it to the selected shipment) or automatically. Our app can make a logical distribution with one click:

  • One shipment per SKU
  • One shipment per item
  • Everything in one shipment

If you made a mistake, you can always correct this by removing the assigned content from the shipment (in its entirety or per item) and then adding it again to the correct package.

orderlabels

!> Note When assigning order content is mandatory, you will not have access to the automatic distribution option during packing. Only manual assignment or scanner usage is possible.

Mandatory use of a barcode scanner

To avoid errors during packing even further, it's possible to make the use of a barcode scanner mandatory via the order settings. This way, the packer must scan each item with a known barcode to assign it to a shipment. This ensures that no mistakes can occur because an inpakker accidentally adds the wrong item to a shipment.

?> Tip When a large number of items with a barcode need to be added to a shipment, it is possible (depending on the setting in the order settings) to bypass the scan requirement by holding the scan requirement message for a few seconds. The usual buttons will then become visible again and the packer can quickly add all items without having to scan each one.

Pre-packing

Pre-packing differs from "Packing and Shipping" in that all "diversions" have been removed during pre-packing to make it as fast as possible. We assume that most orders can be packed and shipped smoothly, while the remaining orders need a closer look.

So, when pre-packing, you will not see validation of recipient data, shipment weights, or even the chosen shipping method.

!> Shipments created here cannot be registered and therefore it is not possible to print shipping labels or customs documents during pre-packing.